Revised Operation Cheat Sheet

Revised Operation Cheat Sheet - [1:00-1:30pm] READ 1. Short...

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[1:00-1:30pm] READ – 1. Short cycle – role, decision, timing 2. Long cycle – highlight QUALITATIVE QUALITATIVE DATA DATA , margin notes, exhibits, FOOTNOTES FRAMEWORK Role – name, position Decision – capacity issue, equipment purchase, line restructuring, customer complaints Timing – today’s date and deadline this will affect the options available for action plan – demand increase [1:30-1:50pm] 1. TASK ANALYSIS (1-2 pages of analysis) What is important to customer? Are we currently meeting their needs? - Prioritize needs into core and non-core Needs Issues Implications Quality - High or low, marketing campaign related - Quality inspection or control (e.g. line restructuring) Quantity - Capacity vs. demand - Increase capacity to meet demand (e.g. new equipment, line balancing) Price - Willingness to pay, perceived value - Creates cost pressures efficiency key Service - Product warranty, delivery, check-ups, customization - Increase complexity of manufacturing process (e.g. job shop) Function - Product features - Increase complexity of manufacturing process (e.g. job shop) - Explain why core or non-core - IMPLICATIONS How will task analysis affect decision? - Efficiency (cost reduction) vs. Effectiveness (quality) - Efficiency productivity; minimizing cost, effort, waste - Effectiveness quality; meeting objectives; on time [1:50-2:05pm] 2. PROCESS IDENTIFICATION Identify current process - Support identification with evidence from case
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Revised Operation Cheat Sheet - [1:00-1:30pm] READ 1. Short...

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