test4.ladm - Question 1: (2 points) Which of the following...

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Sheet1 Page 1 Question 1: (2 points) Which of the following is least likely to be a reason for resistance by employees to a proposal by top management to chang e a. a climate of distrust in the organization b. the fear of losing status and power c. cynicism about the feasibility of the proposed change d. resentment of external dependencies Question 2: (2 points) Which is least likely to be the reason for resistance to major changes in job content and procedures by people who have been doing the job with moderate success for many years? a. concern about their future job security in the organization b. concern about not being able to adjust to the necessary changes c. concern about the high cost to the organization of making the changes d. a belief that the proposed changes are unnecessary Question 3: (2 points) Which of the following is part of Lewin's model of organizational change? a. refreezing b. reengineering c. reorganizing d. revitalizing Question 4: (2 points) Resistance by a subordinate to a change proposed by the boss is best viewed as: a. a deviant reaction by someone preoccupied with self interest b. a situation that requires the use of power to overcome resistance c. a source of energy that can be redirected to improve change d. an indication of systems dynamics that will nullify any change Question 5: (2 points) According to Schein, organization culture is best described as: a. the organization's espoused values and objectives b. member perception of the primary mission of the organization c. basic values and beliefs shared by members of the organization d. member loyalty and commitment to the organization Question 6: (2 points) Which of the following is the most effective way for a leader to influence the culture of an organization according to Schein ? a. post a statement of the organization's values in prominent places b. use stories and myths to communicate key values and beliefs c. use orientation and training programs to convey values and priorities d. act in ways that emphasize key values and priorities Question 7: (2 points) According to Schein, organization culture is least likely to help people:
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Sheet1 Page 2 a. maintain cooperative relationships within the organization b. understand how things are done in the organization c. understand the environment and how to respond to it d. understand their individual skills and how to use them Question 8: (2 points) What type of culture is most likely to facilitate long-term performance by an organization in a turbulent environment? a. a culture that strongly supports the current competitive strategy
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This note was uploaded on 04/17/2008 for the course TECH 3013R taught by Professor Ronanr during the Spring '08 term at Rogers State.

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test4.ladm - Question 1: (2 points) Which of the following...

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