psych notes 1

psych notes 1 - Today's Objectives Learn about ways of...

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P Dominick, 2007 1 Today’s Objectives Learn about ways of describing organizations and managerial work Review historical trends in the study of organizational behavior Discuss some important environmental factors that impact organizational behavior Globalization Social Responsibility and Ethics
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P Dominick, 2007 2 Structure People A Goals B Common Characteristics of Organizations
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P Dominick, 2007 3 Middle Managers First-Line Managers Operative Employees Top Managers The Levels of an Organization Supervise Others Work on Jobs
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P Dominick, 2007 4 Goals Low Waste High Attainment Means Efficiency Ends Effectiveness How Do We Define Management? Resource Usage Goal Attainment
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P Dominick, 2007 5 Essential Functions of managers Planning Organizing Leading Controlling
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P Dominick, 2007 6 Informational Informational Decisional Decisional Interpersonal Interpersonal The Roles of The Roles of Management Management The Mintzberg The Mintzberg Studies Studies
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P Dominick, 2007 7 Interpersonal Interpersonal Conceptual Conceptual Technical Technical Political Political General Management Skills General Management Skills
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P Dominick, 2007 8 “People really need to be skilled on business needs as well as the technology. They have to be able to answer, “If this system happens this way here, how does it affect projects over there?”” “The technical expertise is given – there are lots of good people who do that but not many of those can interface with the people who need to know how it can make business move.” “…Technology Management is searching for the person who has the technical background in his or head but also knows how it will affect business – AND can sell useful new ideas to upper management.”
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P Dominick, 2007 9 The 9/11 Commission Report How would you describe what they are saying in relation to the three characteristics of an organization (goals, structure, people). Which part(s) are they suggesting be changed? Which management functions (e.g. planning, organizing, leading, controlling) do you think are most relevant to their Report and recommendations?
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P Dominick, 2007 10 Perspectives on Organizational Behavior Scientific Management (mechanistic) Administrative and Bureaucratic Control and Coordination Human Resources/Human Relations (humanistic) Barnard Follett-Parker Theory X and Theory Y Strategic Perspectives Drucker Systems and Contingency Perspectives
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P Dominick, 2007 11 Scientific Management Frederick Taylor (1911)- The use of the scientific method to define the “one best way” for a job to be done Stresses cooperation but based upon clear division of labor Careful study of jobs to develop standard procedures Scientific selection Mgt and worker cooperation derived standard procedures Clear division between management and labor Frank Gilbreth and Henry Gantt
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P Dominick, 2007 12 Administrative perspective
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psych notes 1 - Today's Objectives Learn about ways of...

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