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SusanKhadgi_BSBHRM501 Learner Workbook 24-2-21.docx -...

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Name:_Susan Khadgi_______________BSBHRM501Manage Human ResourceServicesLearner Workbook
P a g e|1Assessment criteria for BSBHRM501Manage Human Resource ServicesIn this document, you will find the foundation of what is required to become competent in this unit.For further information on each element, you can refer to the Assessment Matrix. Included in thisdocument are the elements for the unit, foundation skills, assessment requirements as well as anassessment tool definition list and the crucial observation and third-party check lists. As well as all theareas covered here, each student must also complete all workbook activities, case studies and majoractivities, where stated, to become competent within this unit.NOTE – Re-assessment:Students will have amaximum of two (2) reassessmentsattempts if competency is not achieved inthe first instance.The final grade of‘C’forCompetentor‘NC’forNot Competentis only given at the completion ofthe unit of competency when all components or parts of the assessment are graded as‘S’forSatisfactory.Unsatisfactory results are marked asNS.Elements for Competency DemonstrationElements for Competency Assessment:1.Determine strategies for delivery of human resource services.2.Manage the delivery of human resource services.3.Evaluate human resource service delivery.4.Manage integration of business ethics in human resource practices.Performance Evidence:Evidence of the ability to:Plan and manage human resource delivery within legislative, organisational, andbusiness ethics frameworks.Communicate effectively with a range of senior personnel.Identify and arrange training support where appropriate.Calculate human resource return on investment within the organisation.BSBHRM501 Manage Human Resource Services – Canberra Business & Technology CollegeMarch 2021 - MA
P a g e|2Foundation Skills:ReadingCritically evaluates and applies content from a range of structurally complex texts.WritingDevelops a range of documentation using tone, structure and language suited tocontext and audience.Oral CommunicationAsks questions to gather information and listens carefully to evaluate information.Uses appropriate vocabulary and tone in negotiations.NumeracyMakes basic calculations to ensure work output meets predetermined timeframes.Selects from an expanding range of mathematical strategies when analysinginvestment policies.Navigate the world of work.Considers and adheres to organisational policies and procedures when developingplans and strategies.Monitors adherence to legislative and organisational requirements.Appreciates the implications of ethical, legal, and regulatory responsibilities relatedto own work.Considers own role in terms of its contribution to broader goals of the workenvironment.

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Human Resource Management, Canberra Business Technology College

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