MGT 305 SG C7 - MGT 305 STUDY GUIDE CHAPTER 7 Suggested...

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MGT 305 STUDY GUIDE – CHAPTER 7 Suggested areas and topics of study in preparation for Exam # 2 Job satisfaction and performance= importance of job satisfaction can be view in context of two decisions o First is the decision to belong --- that is, to join and remain a member of an organization. o Second is the decision to perform --- that is, to work hard in pursuit of high levels of task performance. Not a research verified link The five facets of job satisfaction-is measured by Job Descriptive Index which is a job satisfaction questionnaire. o The Work Itself = responsibility, interest, and growth o Quality of Supervision = technical help and social support o Relationships with co-workers = social harmony and respect o Promotion opportunities = chances for further advancement o Pay = adequacy of pay and perceived equity vis-à-vis others. The arguments (pg143) o Satisfaction Causes Performance = is pretty much saying to managers that
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