Individual Assignment 3-Ghannam

Individual Assignment 3-Ghannam - senior executive talking...

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Read the case study “Part Five Video Case—Hot Topic: Employees with Passion” on p. 281 of your textbook and answer the ‘Questions for Discussion’ 1 and 2, providing evidence for points you make. For full points, ensure substantive responses to the questions 1. What makes Hot Topic so successful as a retailer? What makes them so popular with their employees? How can they keep their success going? Hot topic is successful as retailer because it focuses on the culture of America with an emphasis of ages between 16 to 25 years old. Hot topic has a unique characteristic in that the company associates music to sales and it overall company. “McLaughlin says that the passion for the products and the inspiration behind them is what makes Hot Topic different from many others” (Pg 281). It actively seeks up and coming bands and put their CD’s on the music rack. The company allows employees to attend concerts and will reimburse employees for the tickets. Hot topic can keep their success going by always staying ahead of the market. They do is already by
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Unformatted text preview: senior executive talking to employees or customer discerning the direction they would like to move towards. (Manning and Curtis 2014 Pg. 286) . 2. How does the idea of no walls and no doors in the corporate headquarters encourage the culture Hot Topic is trying to perpetuate? Do you think you would like to work in such an atmosphere?” Hot topics no walls ethos means, “Everyone works in one big room and shares space, taking emphasis off hierarchy and promoting collaboration and open communication. The employees are supported in risk-taking decisions when taking care of the needs of customers” (Manning, Curtis, 2014 Pg 186). This supportive creative decision making means ideas are always heard. This encourages the culture to perpetuate because new forms of music, social media, and what’s “hot” will be at the front-line of Hot-topics stores. Manning, G., & Curtis, K. (2014). The Art of Leadership , 5th Edition....
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