BUSA320 Chapter 12 Practice Quiz

BUSA320 Chapter 12 Practice Quiz - BUSA320 Chapter 12...

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BUSA320 Chapter 12 Practice Quiz Teams become more effective at completing complex and creative tasks when they are working as a unit. a. True b. False Both formal and informal teams form to accomplish individual tasks or to collaborate on processes that lead to achieving defined outcomes. a. True b. False Conflict is always detrimental to a team’s morale. a. True b. False Socialization occurs during the “norming” stage of group development. a. True b. False Functional teams are also known as horizontal teams. a. True b. False Why do organizations emphasize the use of teamwork? a. Increase productivity and morale b. Enhance decision making c. Improve company performance d. All of the above During which stage of group development are some norms first established? a. Storming b. Norming c. Performing d. Forming The process two or more parties with differing objectives, desires, or perspectives go through to find a mutually agreeable solution is known as: a. contracting b. negotiating c. persuading d. convincing
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