Memo to Persuade Cafe - Memo to PersuadeCafe MGMT 550...

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Memo to PersuadeCafe MGMT 550 Professor Cedrina Charbonnet
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To: Benjamin Wilson From: Date: 11/30/2014 Subject: Recommendations for PersuadeCafe Dear Mr. Wilson, my name is and I have been hired as a consultant to provide ideas and recommendations for PersuadeCafe. As you know, PersuadeCafe offers coffee and pastries to its customers as well as other related products. PersuadeCafe customers truly enjoy the services and products that it offers based on the results of the customer surveys as well as constant growth throughout the years. Even though PersuadeCafe has proven to be a success, there are some changes that may be necessary to remain competitive and to acquire a competitive advantage. From the survey, there are a few areas that need to be improved such as faster service times and Wi-Fi availability, but the areas with the most comments about improvements is the availability of different product options and offering better products. The question related to upgrading the pastries had the most response out of all the questions asked.
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