Exam2StudyGuide

Exam2StudyGuide - IPC 361 Exam Two Study Guide Note: This...

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IPC 361 Exam Two Study Guide Note : This list is not necessarily comprehensive; instead, this list was designed to help guide your studies for the exam. Good luck! Chapter Five: The World Beyond Words 9 basic types of nonverbal communication, including: artifacts, chronemics (duration, activity, punctuality), haptics, kinesics, proxemics (typical distances used) Nonverbal vs. verbal communication: 4 principles that guide our understanding of nonverbal communication Ekman’s six universal facial expressions Chapter Six: Mindful Listening Amount of time spent listening Hearing vs. listening Types of listening: for pleasure, for information, to support others Mindfulness, Minimal encouragers Nonlistening: ambushing, defensive listening, literal listening, selective listening, monopolizing, pseudolistening Paraphrasing/clarifying questions
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This note was uploaded on 04/18/2008 for the course IPC 361 taught by Professor Staff during the Spring '08 term at Central Mich..

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Exam2StudyGuide - IPC 361 Exam Two Study Guide Note: This...

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