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Chapter 8 - Technology & Organizational Design

Chapter 8 - Technology & Organizational Design -...

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Technology & Organizational Design Organizational Design 1. Introduction 2. Three technology typologies 3 Technology & social systems 3. Technology & social systems 4. Some current organizational technologies
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1 Introduction 1. Introduction a) Technology Knowledge, techniques, tools b) Importance – Productivity Job situation Attitudes & behaviour Impact on organization design Naivety & hype about technology Assume technology will solve organizational problems (e.g., ERP systems) Technology is oversold
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2. Three technology typologies a) Joan Wood ard a) Joan Woodward – Unit of analysis: core technology of the organization – Complexity of manufacturing technology Woodward’s measure of Complexity: Production volume + extent of process integration – 3 levels of complexity Unit & small batch production Mass production • Continuous process Continuous process
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