Chapter-3 - PART 1 UNDERSTANDING THE WORKPLACE Chapter 3...

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P ART 1: U NDERSTANDING THE W ORKPLACE Chapter 3: Values, Attitudes, and Diversity in the Workplace ▍VALUES Rokeach Value Survey Milton Rokeach divided values into 2 sets terminal values = goals that individuals would like to achieve during their lifetime - desirable end-states of existence instrumental values = preferable ways of behaving - means for achieving terminal values ethics = study of moral values or principles that guide our behaviour and inform us whether actions are right/wrong (moral judgment) ▍ASSESSING CULTURAL VALUES Global Leadership and Organizational Behaviour Effectiveness ( GLOBE ) research program discovered 9 dimensions on which national cultures differ : Assertiveness extent to which a society encourages people to be tough, confrontational, assertive, competitive VS. modest, tender (= Hofstede’s quantity-of-life dimension ) Future Orientation extent to which society encourages and rewards future-oriented behaviours (planning, investing in the future, delaying gratification) (= Hofstede’s long-term/short-term orientation ) Gender Differentiation extent to which society maximizes gender role differences Uncertainty Avoidance society’s reliance on social norms and procedures to alleviate the unpredictability of future events Power Distance extent to which members of society expect power to be unequally shared Individualism / Collectivism extent to which individuals are encouraged by societal institutions to be integrated into groups within organizations and society In-group Collectivism extent to which members of society take pride in membership in small groups (family, circle of close friends, organizations in which they’re employed) Performance Orientation extent to which society encourages and rewards group members for performance improvement and excellence Humane Orientation extent to which society encourages and rewards individuals for being fair , altruistic, generous , caring, kind to others
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P ART 1: U NDERSTANDING THE W ORKPLACE (Hofstede’s quality-of-life dimension ) ▍VALUES IN THE CANADIAN WORKPLACE Generational Differences The Elders (playing by the rules ) - traditional values: belief in order , authority , discipline , Judeo-Christian moral code , Golden Rule ( do unto others as you would have others do unto you ) Baby Boomers ( spoiled, hedonistic, rebellious ) Autonomous rebels (25%) Anxious communitarians (20%) Connected enthusiasts (14%) Disengaged Darwinists (41%) - all (except Darwinists) relfect sterotypes of this generation: rejection of authority , skepticism regarding motives of big businesses & govn’t, strong concern for environment , strong desire for equality in workplace & society - Darwinists : angry , intimidated by change , anxious about professional & financial futures Generation X - experience seeking , adaptability , concern w/ personal image among peers
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  • Spring '08
  • fatin
  • Generation Y, Generation X

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