Week 5 Assignment - Running Head Alliance Supermarket...

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Running Head: Alliance Supermarket Alliance Supermarket and Point-of-Sale (POS) Systems Brandy N Johnson BUS644: Operations Management Dr. Ben-Gourion I. Mestman January 25, 2016
Running Head: Alliance Supermarket Alliance Supermarket and Point-of-Sale (POS) Systems Introduction Alliance Supermarket is currently using a point-of-sale (POS) system to track its inventory. It is able to conduct this inventory through the use of universal product codes (UPC); which is scanned by a laser scanner each time a product is sold. This UPC is a uniquely coded number for each item that is able to be sold in the store. The system helps the company to update inventory for its customers in an expedited manner. The company uses last year’s sales information in order to determine the inventory levels. The company has trouble keeping up with sudden changes in demand because of this method. Another method of inventory that the supermarket uses is to average out all demand levels and group them to serve each location equally. Alliance’s manufacturers want Alliance to use marketing and research to target certain customers for sales and promotions. The CIO understands that the data collected could be used more from the POS system. This analysis will study the situation and suggest new approaches and uses from the information that is gathered by the POS system. Conducting this analysis will help Alliance to serve its customers better by making sure that inventory levels will meet the demand changes. Another goal is to insure costs are kept low and improve marketing based on the differences in customers per location. Lastly, ethical and privacy considerations of information gathered from customers.

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