MIS - Exam 3 Review - COBA How Do You ManageInformat How Do...

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Unformatted text preview: COBA How Do You ManageInformat How Do You ManageInformat IS 324: Management Information Systems COBA MIS Function MIS Function What functional areas exist in most businesses? Management Information Systems (MIS/IT/IS) = function that plans for, develops, implements & maintains IT hardware, software & networks that people use to support organizational goals Relatively new function (<40 years) with roots in accounting (report to CFO) COBA MIS Function MIS Function Chief Information Officer (CIO) oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives Leader, manager, communicator Chief Technology Officer (CTO) responsible for efficiency of IT & evaluating new technologies Chief Security Officer (CSO) responsible for ensuring the security of IT systems Chief Privacy Officer (CPO) responsible for ensuring the ethical and legal use of information Chief Knowledge Officer (CKO) responsible for collecting, maintaining & distributing org. knowledge COBA IT Assets IT Assets Reusable technology base (hardware, software & networks used in architecture and applications) Partnering relationship between IT and business management Competent IT human resources (internal personnel & outsourcing) Quality of these three assets influences a firms ability to deploy IT for alignment with business strategic objectives COBA IT Assets IT Assets Resource becomes a competitive advantage when it is strategically valuable and inimitable Why is the competitive advantage derived from IT usually temporary (and not sustainable)? Technology assets Human IT personnel IT-business relationship We must manage all 3 IT assets to effectively manage information systems! What role does the MIS function play in managing the 3 IT assets? COBA 2007 Gartner Survey 2007 Gartner Survey (http:// http:// www.gartner.com/it/page.jsp?id www.gartner.com/it/page.jsp?id =501189 =501189 ) Business Expectations of IT: 1. Improve business processes 2. Control enterprise cost structure 3. Attract, retain & grow customers 4. Improve workforce effectiveness 5. Grow revenue Whats wrong with this picture? The difference between expectations and strategies creates tension and the potential threat to CIO credibility and standing. CIO Strategies for IT: 1. Improve the quality of IT services 2. Improving IT governance 3. Improve the link between business and IT 4. Demonstrate the business value of IT 5. Build business skills in IT COBA Systems DevelopmentPart 1 IS 324: Management Information Systems COBA Good on the Web: www.Heartlight.comwww....
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MIS - Exam 3 Review - COBA How Do You ManageInformat How Do...

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