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Module 3 Discussion Janet.docx - Janet Feb 9, 2022 Feb 9 at...

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JanetFeb 9, 2022 Feb 9 at 10:49pmDear Class,Customer satisfactionCustomer satisfaction can be defined as the extent to which the customers are happy with theorganization's products and services. This may include meeting the customer requirement itterms of quality, value, availability and after shelf service.Who is a customerThe customers of the organization includes anyone who buys or utilizes the services andproducts provided, produced or supplied by the organization. Knowing who the users for yourproducts and services are can help in coming up with strategies that would lead to customersatisfaction.Customer satisfaction is vital for any marketer and the organization as a whole as it informationrelevant for the success of the business in the sense that it provides the metrics for decision
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Term
Spring
Professor
N/A
Tags
Marketing, Sales, Better

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