response letter - properly. Depending on what needs to be...

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N.A. Mans Building Center 3300 West Jefferson Blvd. Trenton, Michigan 48183 February 19, 2007 Gary Balkus Concessi’s Marketplace 18720 Sibley Road Riverview, Michigan 48182 Dear Mr. Balkus: Thank you for your letter dated February 12, 2007 regarding the problems you have had with the men’s bathroom my company remodeled for you. I am sorry that the work is not up to standards and am willing to work with you to fix this. I can have one of our repairmen come as early as next Monday to assess what will need to be done to have the bathroom functioning
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Unformatted text preview: properly. Depending on what needs to be done and how long it will take to do it, we should be able to resolve all the issues within the next few weeks. We value your business and appreciate your letting us make amends. To show you our gratitude I have enclosed a coupon for 20% off your next transaction with us. Please take this gesture as one of good faith on making good with this deal. I look forward to doing business with you in the future. Sincerely, Clio Chintis Enclosure: coupon...
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response letter - properly. Depending on what needs to be...

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