Human Resource ManagementTraining ManualCorporate Training Materials
TABLEOFCONTENTSModule One: Getting Started.................................................................................................................5Workshop Objectives..............................................................................................................................5Pre-Assignment Review...........................................................................................................................6Module Two: Human Resources Today...................................................................................................7What is Human Resources Today?..........................................................................................................7Key Factors Influencing Human Resources Today....................................................................................7Growth in Human Resource Management..............................................................................................8Case Study...............................................................................................................................................9Module Two: Review Questions............................................................................................................10Module Three: Recruiting and Interviewing.........................................................................................12The Job Selection Process......................................................................................................................12Get Good at Interviewing......................................................................................................................13Interviewing Fairly................................................................................................................................14The Best Way to Interview....................................................................................................................14Case Study.............................................................................................................................................16Module Three: Review Questions..........................................................................................................17Module Four: Retention and Orientation.............................................................................................19Getting Off on the Right Track...............................................................................................................19Creating an Engaging Program.............................................................................................................20Using an Orientation Checklist..............................................................................................................21Case Study.............................................................................................................................................23Module Four: Review Questions............................................................................................................24Module Five: Following Up With New Employees................................................................................26Checking In............................................................................................................................................26Following Up.........................................................................................................................................27
Designing the Follow-Up Schedule........................................................................................................27Case Study.............................................................................................................................................27Module Five: Review Questions.............................................................................................................28Module Six: Workplace Health & Safety...............................................................................................30Understanding Your Role and Responsibilities.......................................................................................30Understanding Local and Industry Specific Rules..................................................................................31Training for Managers..........................................................................................................................32Case Study.............................................................................................................................................33Module Six: Review Questions...............................................................................................................34Module Seven: Workplace Bullying, Harassment, and Violence...........................................................36Definitions.............................................................................................................................................36Costs to the Organization......................................................................................................................37The Manager’s Role..............................................................................................................................38An Employer’s Responsibility.................................................................................................................40Case Study.............................................................................................................................................40Module Seven: Review Questions..........................................................................................................41Module Eight: Workplace Wellness......................................................................................................43Wellness Behaviors...............................................................................................................................43Wellness Trends....................................................................................................................................43The Case for Wellness...........................................................................................................................44Case Study.............................................................................................................................................46Module Eight: Review Questions...........................................................................................................47Module Nine: Providing Feedback to Employees..................................................................................49Feedback Model....................................................................................................................................49The Feedback Sandwich........................................................................................................................50Encouraging Growth and Development................................................................................................52
Case Study.............................................................................................................................................52Module Nine: Review Questions............................................................................................................53Module Ten: Disciplining Employees....................................................................................................55The General Discipline Process..............................................................................................................55The Progressive Discipline Process........................................................................................................56Having Discipline Meetings...................................................................................................................58Following Up.........................................................................................................................................59Case Study.............................................................................................................................................59Module Ten: Review Questions.............................................................................................................60Module Eleven: Terminating Employees...............................................................................................62Documenting Events.............................................................................................................................62Making the Decision.............................................................................................................................63Communicating the Decision................................................................................................................63Case Study.............................................................................................................................................65Module Eleven: Review Questions.........................................................................................................66Module Twelve: Wrapping Up..............................................................................................................68Words from the Wise............................................................................................................................68
Module One: Getting StartedWelcome to the Human Resource Management workshop. As companies modify priorities andoperations, human resources functions can move from a dedicated HR role, to that of the manager.Whether the majority of those important functions stays within HR at your organization, or is yourresponsibility as a manager, it is important that managers understand how much of their role is reallyabout their people, as well as aspects of legislation, policy, andprocedures that involve human resourcing issues.Workshop ObjectivesResearch has consistently demonstrated that when clear goals areassociated with learning that the learning occurs more easily andrapidly. With that in mind, let’s review our goals for today.By the end of this workshop, participants will be able to:Describe the implications of different aspects of Human Resource Management on their dailyresponsibilitiesDefine human resources terms and subject matterRecruit, interview, and retain employees more effectivelyFollow up with new employees in a structured mannerBe an advocate for your employees’ health and safetyProvide accurate, actionable feedback to employeesAct appropriately in situations requiring discipline and terminationEvaluate some of the strengths and opportunities for Human Resources in your own workplaceIdentify three areas for further development within the Human Resources field as part of a
Upload your study docs or become a
Course Hero member to access this document
Upload your study docs or become a
Course Hero member to access this document
End of preview. Want to read all 71 pages?
Upload your study docs or become a
Course Hero member to access this document
