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BUAD 304 - Chapter 10 Notes

BUAD 304 - Chapter 10 Notes - Chapter 10 Understanding Work...

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Chapter 10 – Understanding Work Teams Why have teams become so popular? -popularity of teams can be attributed to: - more flexible and responsive to changing events - capable of quickly assembling, deploying, refocusing, and disbanding - teams outperform individuals when tasks require multiple skills, judgment, and experience Differences Between Groups and Teams - a work group is one that interacts primarily to share information and to make decisions to help each other perform within his or her area of responsibility - a work team generates positive synergy through coordinated effort/ their individual efforts result in a level of performance that is greater than the sum of the individual inputs Types of Teams - problem solving teams - groups of 5-12 employees from the same department who meet for a few hours each week to discuss ways of improving quality efficiency and the work environment - self-managed work teams - groups of 10-15 people who take on responsibilities of their former supervisors - planning and scheduling of work - assigning tasks to members - collective control over the pace of work - making, operating decisions, assigning tasks to members - cross functional teams - employees from the same hierarchical level, but from different work areas who come together to accomplish a task - a task force is a temporary cross functional team - committees composed of members from across departmental lines are another example - these teams are an effective means for allowing people from diverse areas within an organization (or even between organizations) to exchange information, develop new ideas and solve problems, and coordinate complex projects - virtual teams - teams that use computer technology to ties together physically dispersed members in order to achieve a common goal - people collaborate online - can do all the things other teams do - there are 3 primary factors that differentiate virtual teams from face to face teams - the absence of paraverbal and nonverbal cues - limited social context - the ability to overcome time and space constraints - suffer from less social rapport and less direct interaction among members - less satisfaction with group interaction process - can do their work if members are thousands of miles away Creating Effective Teams - Context
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