Course Hero Logo

Chick-fil-A.docx - Chick-fil-A 1. Chick-fil-A’s customers...

Course Hero uses AI to attempt to automatically extract content from documents to surface to you and others so you can study better, e.g., in search results, to enrich docs, and more. This preview shows page 1 out of 1 page.

Chick-fil-A1. Chick-fil-A’s customers needs are food that is quality enough to eat, such as healthy wise. Chick-fil-Acustomers wants are good service, saying my pleasure, and good food, which is higher in price whichmakes it more than of a want, which is different than needs because the customers don’t need theseexamples, but it is a plus. Chick-fil-A’s demands are very high with a lot of customers lined up outside thestore due to their quality service and quality food.2. Chick-fil-A is a firm that excels at customer service, going above and beyond to ensure that theircustomers are completely satisfied. Customers get the impression that their pleasure is a top prioritybecause of the way they interact with them. They do things like deliver dinner to each table with a fresh-cut flower and even offer a "parent valet service," which allows parents to park their cars at the
End of preview. Want to read the entire page?

Upload your study docs or become a

Course Hero member to access this document

Term
Summer
Professor
Greg Yeager
Tags
CHICK FIL

Newly uploaded documents

Show More

Newly uploaded documents

Show More

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture