fairfighting02 - emotional reaction from you. That is, when...

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Fair Fighting I. Basic skills A. Editing 1. take a pause 2. remember, “words hurt deeply” 3. discuss what you’ve thought about Determine problem behavior Decide the value of the fight Decide if the person can change Describe the problem (problem, feelings, outcomes)
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B. Leveling 1. Be clear and specific 2. Watch assumptions intention vs. consequence 3. Avoid excuses 4. Be present focused 5. Don’t fear losing 6. Practice conflict reduction skills
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Establish Common Ground by Setting Ground Rules Establish Common Ground by Emphasizing Commonalities Fractionate Reframe Your Language (Avoid adversarial language) Reframe Your Complaints Into Requests Reframe Into Super-ordinate Goals Resist Counter-arguing Start with points of agreement
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Check each of the words below that gets and
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Unformatted text preview: emotional reaction from you. That is, when you see or hear these words, you react in a less than neutral manner. _ You Should _ Youve Failed _ Youre Lazy _ Why Cant You _ You Must _ You Do This All The Time _ What You Need Is _ You Never _ You Claim _ You Always _ Thoughtless _ You Have To _ Every Time You _ Do It Now _ You Work For Me C. Assertiveness 1. assertiveness vs. aggressiveness 2. methods broken record technique dont assume blame dont over-apologize feel free to change dont fear I dont know D. Responses to assertiveness 1. Positive 2. Negative mumbling/backbiting aggressiveness psychosomatic responses over apologize revenge guilt...
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This note was uploaded on 04/16/2008 for the course CMS 315M taught by Professor Daly during the Spring '07 term at University of Texas at Austin.

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fairfighting02 - emotional reaction from you. That is, when...

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