ALICE%20Checklist%20for%20Resolving%20Difficulties%20Spring%202008

ALICE%20Checklist%20for%20Resolving%20Difficulties%20Spring%202008

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1 ALICE System: Checklist for Resolving Difficulties Step 1: Checklist for Students to Answer Prior to Registering Complaint These are the most common “complaints” registered by students; please read carefully and thoroughly before you consult a teaching assistant or instructor. 1. ____ Is your complaint that you cannot access the homework problems in a module? If so, have you completed all homework problems for the module? You can complete the next module only after you have successfully completed all homework problems for that module. Successful completion means that you have earned a score of more than 90% on each problem. Under no circumstances will you be allowed to move on to the next module if you have not completed the homework, even if you missed the homework deadline . The modules must be completed in sequence. 2. ____ Have you been “backtracking” on your Internet browser (i.e., using the Back button) in ALICE? Do not use the “Back” button to return to the previous screen after completing a problem. If you do, either the problem data will change or the data that links your answer to your ID will get corrupted. Instead, you must use the links to navigate through the system. If you work a problem and submit your answer and discover an error, you cannot backup and change the answer to correct the mistake. Once you have submitted your answers, you have to start over with the problem if you wish to make changes. 3. ____ Have you thoroughly read the instructions to the problem? Most difficulties students have with online problems result from failure to read assignments and follow directions carefully. Computers require specific answers in a specific format. If they expect an answer in a certain form and the answer is presented differently, the computer will record an error. Directions are provided in each problem about the format of answers. For example, if the problem indicates that all negative answers you submit must a
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ALICE%20Checklist%20for%20Resolving%20Difficulties%20Spring%202008

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