Ch8Guide - Supply Chain Management Chapter 8 Study Guide...

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Supply Chain Management: Chapter 8 Study Guide Concepts Sustainability A characteristic of processes that are meeting humanity’s needs without harming future generations Disaster Relief Supply Chains Preparation Communication protocols, strategic partnerships, standardized items and kits, early warning systems Response Coordination, shipping of food, water, materials, and medicine, everything mobilized as soon as possible Recovery Rebuilding informational and logistical infrastructure, more focus put on cost of items, normal lead grow Examples FedEx Supply chain is flexible and responsive to unpredictable catastrophes. FedEx Gathered tons of ice, water, and generators before Katrina hit in preparation. Flooding forced the returning of some items, but their supply chain was flexible enough to handle it. Thanks to its logistics and preparation, FedEx was huge in assisting the victims of the hurricane. HP HP called Noranda to help with its sustainability issues. Noranda built recycling plants for electronics, recovered reusable supplies, and used the rest to raw materials, which went to Noranda. Nothing went to landfills. Wal-Mart In an effort to reduce waste from unruly items like plastic hangers and loose plastic, Wal-Mart initiated its “super sandwich bale” to all stores. These waste items are sandwiched between cardboard and then loaded into a compactor. Bales are shipped to be recycled and Wal-Mart gets paid. Trash turns to cash. Terms and Lists 3 Elements of Supply Chain Sustainability Financial Responsibility Addresses the financial needs of shareholders, employees, customers, business partners, financial institutions, etc. Environmental Responsibility Addresses the ecological needs of the planet and the firm’s guidance of natural resources used in the production of goods and services Social Responsibility Addresses the moral, ethical, and philanthropic expectations that society has as an organization Humanitarian Logistics Planning, implementing, and controlling the efficient, cost-effective flow and storage of goods/information right down to the people who need it Challenges to SC Sustainability Directors need demonstrable return on investments; managers must have long term views, people generally getting in the way Reverse Logistics Planning, implementing, and controlling the efficient, cost-effective flow and storage of goods/information back to the point of origin for returns, repair, remanufacturing, or recycling Closed-Loop Supply Chain A supply chain that integrates forward logistics with reverse logistics. Focuses on

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