Chidi ChumaDallas, TX-Email me on Indeed:•I am business analyst that have helped to drive business requirements developmenteffort in the right direction by gathering, analyzing, documenting, and validating the needsof product users and business stakeholders. I have been able to define and develop thefunctional specifications for a software system supporting the rapidly evolving and highlyregulated Business Intelligence industry. I am also a proactive member of an Agile productteam, working in tandem with Product and Project Managers and design and developmentteam members to ensure the product delivers value to users.•4 years Enterprise Business analyst professional with strong verbal and writtencommunication skills& solid analytical skills using Agile (scrum/Kanban) technique in aSDLC environment.•4 years’ experience creating Business Required Documents (BRD), writing userstory, meeting coordination & creating dashboard/graphical reports.•4 years’ experience using Jira, service now, Splunk, SharePoint, salesforce, testing (UAT),migration,Visio, AWS, troubleshooting incidents and Office 365.•4 years’ experience working & collaborating within various productionteams from Level 1-3 (ITSM).•2 years of experience working within the mortgage industry; worked withVA, FHA, Conventional and Jumbo loans, analyzed titles, Appraisals,1008,1003, L.E.’s and CD's. Experienced with working via Encompass, LauraMac, Worx, LAZ, etc.Willing to relocate: AnywhereWork ExperienceSnrBusinessAnalystGuaranteed Rate Affinity-Chicago, ILOctober 2019 toPresent·Constantly determined and translated the business requirement into solution bydefining comprehensive stories for system and process enhancement changes.·Partnering with Product Management and key stakeholders to foster innovation bytranslating rough business requirements into tangible, easy to understand user stories.·Created and drive the change records for our over approval for implementation.·As a L3, I trained & coordinated L1/L2 workgroups, monitored the tickets, and troubleshootincidents our L3 workgroup has access to a fix using ServiceNow.·Responsible for scheduling and leading meetings to provide architectural solutions &preliminary design, analysis, planning, implementation, and operations of the application.·Create weekly status reports to senior directors and managers to provide insight on projects.
