Chapter 07 - * * * New Management Roles Roles • Skilled...

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Unformatted text preview: * * * New Management Roles Roles • Skilled communicator Team • Team player and a planner planner Coordinator • Coordinator • Organizer • Supervisor 7-1 * * * Managing for the Future 1. 2. 3. 4. 5. 6. 7. 8. Prepare for the unexpected Faster reaction times Flatter structure Build teams Grow globally Develop cultural sensitivity Invest in technology Develop a family work Develop atmosphere atmosphere 9. Create vision 10.Enhance competencies 7-2 * * * Management Functions • Planning • Organizing • Leading Controlling • Controlling 7-3 * * * Planning: Create Vision • • Set Vision, Goals, Set Objectives Objectives Vision and Mission – Vision Why Organization Exists, Purpose of Organization Organization • • Objectives – Specific, Objectives Short-Term Short-Term Continuous Process Continuous (SWOT) (SWOT) • Goals – Broad, LongTerm 7-4 * * * Questions of Planning 1. 1. • • • • • What is the situation now? Where do we want to go? How can we get there from How here? here? Strategic Planning Tactical Planning Operational Planning Contingency Planning 7-5 * * * SWOT Analysis Potential Internal STRENGTHS Potential Internal WEAKNESSES Potential External OPPORTUNITIES Potential External THREATS 7-6 * * * Planning Functions 7-7 * * * Decision Making: Steps 1. Define 7. Determine Decision Making 2. Describe 6. Do 3. Develop Alternatives 5. Decide 4. Develop Agreements 7-8 * * * Organizing • Skills/Tasks • Stakeholders • Staffing 7-9 * * * Management Pyramid President, Division Heads, Plant Mgrs. Vice Pres. Top Management Middle Management Employees Supervisory (First-Line) Foreman, Dept Heads Non-supervisory 7-10 * * * Required Management Skills • Technical Skills Human • Human Relations Skills Relations Conceptual • Conceptual Skills Skills 7-11 * * * Is It Difficult to be a Leader Today? Leader Less Challenging (1%) Don’t Know (1%) No Change (9%) More Challenging More (89%) (89%) Source: USA Today 7-12 * * * Successful Leadership • Communicate a Vision Establish • Establish Corporate Values Values Promote • Promote Corporate Ethics Ethics • Embrace Change 7-13 * * * Leadership Styles • Autocratic Participative • Participative (Democratic) (Democratic) • Free-rein 7-14 * * * Four Leadership Types • Rationalists • Politicists • Humanists • Culturists Source: CIO Nov 2003 7-15 * * * Autocratic Leadership Making Making managerial decisions without consulting others consulting 7-16 * * * Participative Leadership • Democratic Managers • Managers and employees working together to make decisions decisions 7-17 * * * Free-rein Leadership Managers • Managers set objectives objectives Employees • Employees are relatively free to do whatever it takes to accomplish those objectives objectives 7-18 * * * Empowering Employees Empowerment: • Empowerment: Giving employees the authority and responsibility to make decisions. decisions. workers the education tools needed to make decisions. decisions. Enabling: • Enabling: Giving 7-19 * * * Manager’s Empowerment Checklist • TARGET • TOOLS • TRAINING • TIME Source: Empowerment Checklist, Cathcart Institute, 2004, www.cathcart.com. • TRUTH • TRACKING • TOUCH • TRUST 7-20 * * * Knowledge Management • • • Do you want to know Do more about your customers? customers? What about What competition? competition? What information What would make the company more effective in the marketplace? marketplace? 7-21 • • What do I still not What know? know? Whom should I be Whom asking? asking? * * * Controlling Feedback Are standards realistic? 1. Establish clear standards 5. If needed, take corrective action 2. Monitor and record performance 4. Communicate results 3. Compare results against standards 7-22 * * * Do • Do you have strategic initiatives that you Are You a Are Micromanager? Micromanager? • • • • have not addressed? have Do you often check on your employees Do for quality control? for Do you often check on your subordinates Do throughout the day? throughout Do you seldom take a vacation? Is there a lot of turnover? Did you answer YES to any question? 7-23 Source: CFO May 2005 * * * Most Critical Trends, Management Concerns • Globalization • Improving Knowledge Management • Cost and Cycle Time Reduction • Improving Global Supply Chains Manufacturing • Manufacturing at Multiple Locations and • in Many Countries in Managing More Part-time, Temporary and Managing Contract Workers Contract 7-24 Source: Quality Digest 2004 ...
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This note was uploaded on 02/05/2009 for the course BUS 20 taught by Professor Warne during the Fall '08 term at UC Riverside.

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