Chapter 09 - * * * Leading U.S. Leading Manufacturing...

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Unformatted text preview: * * * Leading U.S. Leading Manufacturing States Manufacturing W A S H IN G T O N Michigan M O N TA N A N O R T H D A K O TA New York M A IN E VT NH N E W YO R K M ASS CONN RI O REGON Illinois M IN N E S O TA IO W A M IC H I G A N ID A H O S O U T H D A K O TA W IS C O N S IN W Y O M IN G M IC H IG A N P E N N S Y L VA N IA NEW JE R S E Y O H IO D E LAW A R E IL L IN O IS I N D IA N A W EST V IR G IN IA DC M ARYLAND N E VA D A N EBRASKA U TA H C O LO RA DO KANSAS V IR G IN IA C A L IF O R N IA M IS S O U R I KENTUCKY TENNESSEE A R IZ O N A N E W M E X IC O O KLAHO M A ARKANSAS Ohio G E O R G IA N O R T H C A R O L IN A S OU TH C A R O L IN A California ALAS KA ALABAM A L O U IS IA N A M IS S IS S IP P I TEXAS Pennsylvania F L O R ID A 0 6 0 0 M i le s H A W A II 0 2 0 0 M il e s Texas 0 100 2 0 0 M il e s Source: Britannica Student Encyclopedia, 2006 9-1 * * * Top Ten US Manufacturers 1. ExxonMobil 2. Chevron Chevron 3. General Motors 3. 4. ConocoPhillips ConocoPhillips 5. Ford Motor 5. 1. General Electric 2. Altria Group 3. IBM Corp. 4. Hewlett-Packard 5. Valero Energy Source: Industry Week, June 1, 2006 9-2 * * * How Manufacturers Have Become More Effective • Focus on customers • Maintain close relationships • Continuous improvement • Focus on quality • Save costs • Rely on the Internet • New production techniques 9-3 * * * Labor Hours / Vehicle • • • • • • Source: Detroit Free Press, June 2, 2006 Ford – 35.79 hours Daimler/Chrysler – Daimler/Chrysler 33.71 hours 33.71 GM – 33.19 hours Honda – 32.51 hours Toyota – 29.4 hours Nissan – 28.46 hours 9-4 * * * From Production to Operations From Management Management • Production Production • Production Management Management Operations • Operations Management (OM) (OM) 9-5 * * * Comparing Asian Giants • • • • • CHINA Driving Force: Driving Manufacturing Manufacturing Largest Communist Largest Country Country Population: 1.3 Population: Billion Billion Economic Growth Economic Rate: 9% Rate: Financial/Commercial Financial/Commercial Capital: Shanghai Capital: • • • • • INDIA Driving Force: Driving Services Services Largest Democracy Population: 1.1 Population: Billion Economic Growth Economic Rate: 7% Rate: Financial/Commercial Financial/Commercial Capital: Mumbai Capital: 9-6 Source: Kiplinger.com December 19, 2005, BBC News, In Depth, accessed July 15, 2006 * * * Production Processes • • • • • Form Utility Process Manufacturing Assembly Process Continuous Process Intermittent Process 9-7 * * * Three Requirements For Production 1. Build and deliver products in Build response to the demands of the customer at a scheduled delivery time customer 1. Provide an acceptable quality level 1. Provide everything at the lowest Provide possible cost possible 9-8 * * * Production Efficiency • • • • • Krispy Kreme Doughnuts – 5,208 a minute Twinkies – 972 a minute LifeSavers 5 Flavor Roll – 100 rolls a minute Jell-O Gelatin Boxes – 764 a minute Chips Ahoy! – 4,000 a minute Source: World Features Syndicate 9-9 * * * What Is Increasing Productivity? Source: 2005 National Innovation Survey, Council on Competitiveness 9-10 * * * Product Improvements With Computer Technology Computer Computer-Aided CAD • Computer-Aided Design - CAD Computer-Aided CAM • Computer-Aided Manufacturing - CAM Computer-Integrated CIM • Computer-Integrated Manufacturing - CIM 9-11 * * * Top Ten Tech Spenders • • • • • • • • • • STATE California New York Texas Illinois Florida Pennsylvania Ohio New Jersey North Carolina Georgia $ in Billions in 38.9 29.8 24.6 15.1 13.9 12.8 11.8 11.3 9.4 9.3 9-12 Source: Business Week Online, December 5, 2005 * * * Production Techniques Flexible • Flexible Lean • Lean Manufacturing Manufacturing Manufacturing Manufacturing Customization Customization 9-13 Mass • Mass * * * Operations Management Planning • • • • • • Facility Location Facility Layout Materials Requirement Materials Planning Planning Purchasing J-I-T Inventory Control Quality Control 9-14 * * * Quality Control • Six Sigma Quality • Statistical Quality Control (SQC) • Statistical Process Control (SPC) • The Baldrige Award • ISO 9000 • ISO 14000 9-15 * * * Baldrige Award Recipients • • • • • • Sunny Fresh Foods, Inc., Monticello, MN (Manufacturing) Monticello, (Manufacturing) DynMcDermott Petroleum Operations, New Orleans, LA (Service) New Park Place Lexus, Richland College, Dallas, TX (Education) Dallas, Plano, TX (Small Business) Plano, Jenks Public Schools, Jenks, OK (Education) Jenks, Bronson Methodist Hospital, Kalamazoo, MI, (Health care) Kalamazoo, Source: NIST News Release, November 22, 2005 9-16 * * * ISO • ISO was founded in 1947 At • At the end of 2004, the worldwide total of certificates: total • ISO 9000 – 670,000 in 154 countries • ISO 14000 – 90,000 in 127 countries Source: Business Week Online, March 17, 2006 9-17 * * * Control Procedures • Program Evaluation & Review Techniques (PERT) • Gantt Chart 9-18 * * * PERT Steps 1. Analyzing and sequencing tasks that Analyzing need to be done need 2. Estimating the time needed to complete Estimating each task each 3. Drawing a PERT network illustrating the Drawing information from steps 1 and 2 information 4. Identifying the critical path 9-19 * * * Henry Gantt Henry Gantt Chart Named • Named for its developer, bar • A bar graph that clearly shows what projects are being worked on and how much has been completed at any given time time 9-20 * * * Learning from Failure • Formalize forums for analyzing failure • Move the goalposts • Share personal stories • Bring in outsiders • Prove yourself wrong, not right • Celebrate smart failures Source: Business Week Online, July 10, 2006 9-21 ...
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This note was uploaded on 02/05/2009 for the course BUS 20 taught by Professor Warne during the Fall '08 term at UC Riverside.

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