Outline•Biographical Characteristics•Ability•Values•Attitudes•Cognitive Dissonance Theory•Personality•Personality Fit
Biographical Characteristics•Age–Positive qualities: –Concern: –Does productivity decline with age?••The demands of most jobs are not extreme enough for any declines in physical skills due to age to have an impact on productivity•Older workers (50 and over) want to learn and are just as capable of learning as any other employee group. They may take longer to train, but once trained, they perform at comparable levels to younger workers.
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Biographical Characteristics(Cont’d)•Gender–There are few, if any, important differences between men and women that influence their job productivity and satisfaction–Women have higher rates of absenteeism than men do••–