ILROB170 II - Week 1 Levels of Analysis 1) Group Processes...

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Week 1 Levels of Analysis 1) Group Processes – how people communicate with each other and coordinate their activities in groups, conflict, task interdependence 2) Individual Processes – individual perceptions, attitudes, motives, work attitudes, personality 3) Organizational Process – organizations as a whole – the way they are structuresd and operate in their environment and the effects of their operations on the individual and groups within them, culture Research Process Statement of the problem Design of research study Measurement of variables Analysis of data Conclusions from research Research Concepts Hypothesis: a formal statement of the expected relationship between two or more variables –example: the more team members experience team empowerment, the higher a teams’ level of customer service Theory in Organizational Research Theory: a set of statements about the interrelationships between concepts that allow us to predict and to explain various processes and events, it must be testable, essentially the purpose of research is to test theory Design of the Research Study -Naturalness of the research setting (how real is the setting?) -Degree of control (potential for testing causal relationships) Research Designs -Observation: research that examines the natural activities of people in an organizational setting by listening to what they say and what they do, the observations must be systematic and objective -Participant: a qualitative research technique in which people are systematically observed in situations of interest to researchers (i.e. part of that setting itself)- good for not disrupting normal routines -Direct: a research technique in which people are systematically observed in situations of interest to the researchers -Correlational (associations): attempts to measure variables precisely and examine relationships among these variables without introducing change into the research setting -positive correlation: relationship between two variables such that more of one is associated with more of the other -negative correlation: relationship between two variable such that less of one is associated with less of the other -Experimental: research which changes or manipulates a variable under controlled conditions and examines the consequences of this manipulation for some other variable
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Measurement of Variables -predictors are the variables used to predict the criterion variables -criterion variables are generally the focal point of the study -example: empowerment (predictor) customer service (criterion) -based on reliability and validity -independent and dependent variables, example: training in self-management (independent variable) employee performance (dependent variable) Research Issues and Concerns -sampling -Hawthorne effect -ethics Week 2 A General Model of Person Perception -perception (non-verbal cues, facial expressions, eye contact, posture, voice pitch, gestures) & stereotyping, halo effect, projection, primacy/recency
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ILROB170 II - Week 1 Levels of Analysis 1) Group Processes...

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