PROJ410_Case_Study_1 (1)BPO - PROJ410 Case Study 1 BPO and Cloud Computing(Due Week 3 Bob Smith CEO of Smiths Information Services Inc was studying the

PROJ410_Case_Study_1 (1)BPO - PROJ410 Case Study 1 BPO and...

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PROJ410 – Case Study 1 BPO and Cloud Computing (Due Week 3) Bob Smith, CEO of Smith’s Information Services, Inc., was studying the replacement of the company's data center by an outside service. Smith’s Information Services, located in Lexington, Massachusetts, was in the midst of a corporate overhead reduction program. As part of this program, Bob had been assigned the task of reviewing opportunities in outside sourcing for data center services. He was expecting a report on this issue at the next executive meeting in three days. Smith’s Information Services Cost Reduction Program Smith’s Information Services is a $2 billion firm with sales in consumer information. It enjoyed high overall growth until fierce competition flattened sales and decreased profits sharply two years ago. Since then, corporate cost and overhead reduction efforts were widespread. The CIO was in charge of the data center and has been investigating the possibility of a business process outsourcing project that would move the data center to the cloud.
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  • Spring '16
  • Der
  • Business process outsourcing, Data center, information services

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