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Unit 17 Training in the Business Workplace

Unit 17 Training in the Business Workplace - Unit 17...

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Edexcel BTEC Level 3 Nationals specification in Business – Issue 1 – January 2010 © Edexcel Limited 2009 1 Unit 17: Training in the Business Workplace Unit code: A/502/5448 QCF Level 3: BTEC National Credit value: 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to develop learners’ skills and knowledge of performance improvement in the workplace, through understanding the importance of staff training and development by identifying training needs, translating these needs into training programmes, and evaluating their success. Unit introduction Staff training and development are key to running a successful organisation. It is appropriate at all levels of the organisational structure. This unit aims to develop knowledge and understanding of the importance of ensuring that the type of training and development for different personnel is meets both the organisation’s and individual’s objectives, and as such this will vary in level and duration. It may be skill or knowledge based. It may be designed to inform the strategic decision-making process or it may be aimed at improving the operational side of an organisation’s activities. Successful organisations recognise that their training programmes need to be planned and managed. Managers need to have well-planned training cycles in place. Training and development requirements need to be updated constantly. This is important if organisations are to compete effectively in the environment or markets they operate in. These may be local, regional, national or global. The common denominator is that these markets are subject to change which can often be rapid. This unit introduces how changes may be caused by a variety of factors, for example new technology, new legislation or increased competition. It is important therefore that organisations plan their training and development requirements. Managers need to know how to identify training needs across the organisation, and it is important for learners to appreciate that training methods are varied and these will need to be appropriate to the required training. All training has a cost to the organisation. Managers need to be able to provide training programmes within their training budgets. The outcomes of training programmes need to be evaluated. Managers will need to devise appropriate ways of assessing or measuring the impact of staff training. The process of managing the training cycle is important to an organisation. If it is well managed, staff will have the correct range of up-to- date skills and knowledge that will allow them to perform their jobs effectively.
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Edexcel BTEC Level 3 Nationals specification in Business – Issue 1 – January 2010 © Edexcel Limited 2009 2 Learning outcomes On completion of this unit a learner should: 1 Understand why organisations need to train their workforce 2 Know the ways organisations identify their training ideas 3 Be able to plan and deliver a training programme 4 Be able to assess the effectiveness of a training programme.
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