supply chain management and six sigma

supply chain management and six sigma - LogForum 2015 11(1...

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Copyright: Wy ż sza Szkola Logistyki, Pozna ń , Polska Citation: Urbaniak M., 2015. The role of the continuous improvement tools building relationships in supply chain. LogForum 11 (1), 41-50. DOI:10.17270/J.LOG.2015.1.4 URL: Accepted: 13.10.2014, on-line: 29.12.2014. LogForum > Scientific Journal of Logistics < p-ISSN 1895-2038 2015, 11 (1), 41-50 DOI:10.17270/J.LOG.2015.1.4 e-ISSN 1734-459X THE ROLE OF THE CONTINUOUS IMPROVEMENT TOOLS OF PROCESESS IN BUILDING RELATIONSHIPS IN SUPPLY CHAIN Maciej Urbaniak The Lodz University, Lodz, Poland ABSTRACT. Background: The aim of this paper is to determine the importance of the quality management and environmental management systems as well as operational improvement tools (such as TPS, Six Sigma, and Lean Management) in building partnerships in supply chain. Methods: This paper contains the results of survey in companies operating in Poland and an analysis of the requirements for suppliers in the implementation of the quality and environmental management systems elements as well as recommendation for them to implement process improvement tools (such as elements of the TPS, the concept of Lean Management and Six Sigma methodologies). Results: The results of the survey and the analysis of the examples show that companies that are buyers in the B2B market often define the very individualized to suppliers needs through detailed specifications defining the requirements for quality assurance, performance increases, (for example, shortening implementation cycles), efficiency (cost reduction), safety, reducing the negative impact on the environment. Conclusions: The effectiveness of the action on improving the quality of processes and products by building relationships with suppliers depends largely on the support provided to them. To achieve these objectives many companies introduce special development programs for suppliers. Key words: continuous improvement, supply chain management, supplier relationship management, sustainable development. INTRODUCTION Building partner relationships in supply chain is largely the result of some kind of evolution from the repetitive transactions based on loyalty to the source of purchase and trust between partners. Recurring transactions are often transformed into long-term relationships in which mutual relations are governed by contract. If the parties are satisfied with the implementation of the provisions contained in them that such cooperation can become a close partner relationships. They can lead to many mutual benefits such as improving product quality and service, shorten order fulfillment cycles, purchasing efficiencies, improve commu- nication between the supplier and the recipient or joint research and development. The observation of business practice shows that many enterprises improving the processes in a supply chain focus on the implementation of quality, environmental and safety management systems conform to international standards requirements as well as operational excellence tools like Toyota Production System, Lean Management and Six Sigma methodologies.
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