Chapter+2 - Information System Building Blocks Chapter 2...

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Information System Building Blocks Chapter 2
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Front- and Back-Office Information Systems Front-Office Information Systems support business functions that extend out to the organization’s customers (or constituents). Customer Facing. Marketing Sales Customer Relationship Management Back-Office Information Systems support internal business operations of an organization, as well as reach out to suppliers ( materials, equipment, supplies, and services ). Human Resources Financial Management Manufacturing Inventory Control
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Information Systems Interactions
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Information System Applications
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Information Systems Architecture The unifying framework into which various stakeholders with different perspectives can organize and view the fundamental building blocks of Information Systems.
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High-Level Goals of System Owners and System Users Improve business knowledge Improve business processes and services Improve business communication and collaboration
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Technology Perspectives of Database technologies that support business accumulation and use of knowledge. Software technologies that automate and support business processes and services. Interface technologies that support business communication and collaboration.
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Information Systems Focus Knowledge — The raw material used to create useful information. Process
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This note was uploaded on 04/17/2008 for the course M&IS 24060 taught by Professor G.dehondt during the Spring '08 term at Kent State.

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Chapter+2 - Information System Building Blocks Chapter 2...

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