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Exam+1+Review - Exam 1 Review A Framework for Systems...

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Exam 1 Review
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A Framework for Systems Analysis and Design A S ystem is a group of interrelated components that function together to achieve a desired result. An Information System (IS) is an arrangement of people, data, processes, and Information Technology that interact to collect, process, store, and output the information needed to support an organization. Information Technology (IT) is a contemporary term that describes the combination of computer technology (hardware and software) with telecommunications technology (data, image, and voice networks).
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Stakeholders A Stakeholder is any person who has an interest in an existing or proposed Information System. Stakeholders can be technical or nontechnical workers and also include both internal and external workers. Information Workers are those workers whose jobs involve the creation, collection, processing, distribution, and use of information. For example, Developers, DBA’s, Network Architects. Knowledge Workers are a subset of information workers whose responsibilities are based on a specialized body of knowledge. For example, Subject Matter Experts.
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System Owners An Information System’s sponsor and executive advocate, usually responsible for funding the project of developing, operating, and maintaining the Information System.
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System Users The “customer” who will use or is affected by an Information System on a regular basis – capturing, validating, entering, responding to, storing, and exchanging data and information. Can be internal to the organization, or external to the organization.
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Internal System Users Clerical and service workers Technical and professional staff Supervisors, middle managers, and executive managers
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External System Users Customers Suppliers Partners Employees Remote users - Users who are not physically located on the premises but who still require access to Information Systems. Mobile users - Users whose location is constantly changing and require access to Information Systems from any location.
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System Designers and System Builders System Designer – A technical specialist who translates system users’ business requirements and constraints into a technical solution. Designs the computer databases, inputs, outputs, screens, networks, and software that will meet the system users’ requirements. Architects. System Builders – A technical specialist who constructs Information Systems and components based on the design specifications generated by the system designers. Developers.
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Systems Analysts Systems Analyst – A specialist who studies the problems and needs of an organization to determine how people, data, processes, and Information Technology can best accomplish improvements for the business. A
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This note was uploaded on 04/17/2008 for the course M&IS 24060 taught by Professor G.dehondt during the Spring '08 term at Kent State.

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Exam+1+Review - Exam 1 Review A Framework for Systems...

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