MooreBHRM5004-8,5.doc - 1 NORTHCENTRAL UNIVERSITY...

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NORTHCENTRAL UNIVERSITY
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Student: BreOnna Moore
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<Course ID Number> Mary Welsh
HRM5004-8 Assignment 5
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Northcentral University
HRM5004-8 Supervisory Concepts and Practices
Professor: Dr. Mary Welsh
Conflict Resolution Strategies in the Workplace
Assignment 5: October 25, 2015
BreOnna Moore

Conflict Resolution Strategies 2
INTRODUCTION
Personally I believe that leadership and conflict go hand-in-hand. Management is a full-
contact career, and if you cannot or will not address conflict in a strong, useful fashion, you
should not be in a leadership role. From my perspective, the questions surrounding conflict
resolution can be best summarized by adhering to the following attitude; “Don’t fear conflict;
embrace it – it’s your job. ” While you can try and avoid conflict, you cannot escape conflict. The
fact of the matter is conflict in the workplace is inescapable. It will find you whether you look
for it or not. The ability to identify conflict, understand the nature of conflict, and to be able to
bring instant and just resolution to conflict will serve you well as a leader – the failure to do so
may well be your downfall.
How many times over the years have you witnessed specialists self-destruct because they
would not engage out of a fear of conflict? As a supervisor hoping that conflict will pass you by
is not the most effective practice for problem solving. Conflict hardly resolves itself – in fact,
conflict normally heightens if not dealt with proactively and correctly. It is not at all uncommon
to see what might have been a non-event manifest itself into a massive problem if not resolved
early on.