Communication Assignment 9

Communication Assignment 9 - made my employees understand...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
One of the most important parts of listening is the understanding of what is being said. I would make sure that everyone in the department is listening to our customers, and that they understand what the customer’s concern is. Some people just listen for the root of the problem, while others are there in body, but not in spirit. I would make sure that I
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: made my employees understand that they need to understand the customer’s concern. I would also try to get them, if possible, to look at the customers, so that they could get an even better understanding of the problem and how it is affecting them....
View Full Document

{[ snackBarMessage ]}

Ask a homework question - tutors are online