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Resume - 915 Lovvorn Road Apt 609 CHRISTIE-LEIGH FOUNTAIN...

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C HRISTIE -L EIGH F OUNTAIN 915 Lovvorn Road Apt 609 Carrollton, GA 30117 [email protected] 678-491- 8506 Q UALIFICATIONS S UMMARY Highly personable Customer Service Professional with over seven years of experience in account management, claims, customer services and sales processing in the pharmacy, retail, and restaurant industries. Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in resolving escalated customer service issues. Expertise in multi-tasking Expertise in time managing Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®) QuickBooks® and e-mail software. P ROFESSIONAL E XPERIENCE WILD WING CAFE. – Gainesville, GA 2007 to 2007 Waitress (2007 to 2007) Serve as a waitress in a chain restaurant/bar. Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Escort customers to their tables. Explain how various menu items are prepared, describing ingredients and cooking methods. Inform customers of daily specials. Prepare checks that itemize and total meal costs and sales taxes. Present menus to patrons and answer questions about menu items, making recommendations upon request. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
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Resume - 915 Lovvorn Road Apt 609 CHRISTIE-LEIGH FOUNTAIN...

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