Unformatted text preview: What probability of good quality on each meal component would be required in order to achieve these targets? 4. Suppose you had the opportunity to improve quality in a hospital would you look to as opportunities for quality improvement? What metrics would you use as measures of quality? 5. It is widely acknowledged that service quality is more difficult to evaluate. Do you have any ideas about the characteristics of service quality?...
View Full Document
- Winter '14
- Statistical Quality Control, Hamburger, Douglas C, fast-food restaurant visit