CLASS_7 - Session #7 PRODUCTION/OPERATIONS (P/O) WHAT DO...

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Session #7 PRODUCTION/OPERATIONS (P/O) WHAT DO YOU MAKE? HOW DO YOU MAKE IT? WHERE DO YOU MAKE IT? AND/OR HOW DO YOU PROVIDE IT? 1
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Session #7 P RODUCTION: CREATION OF A PRODUCT BY TURNING INPUTS SUCH AS RAW MATERIALS, NATURAL RESOURCES, INFORMATION, CAPITAL, TECHNOLOGY AND HUMAN RESOURCES INTO OUTPUTS. OPERATIONS MANAGEMENT: THE PROCESS OF MANAGING THE PRODUCTION FUNCTION OF A COMPANY 2
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Session #7 PRODUCTION/OPERATIONS MAJOR FUNCTIONAL AREA OF A BUSINESS - COST (OPERATING AND CAPITAL) - IMPACTS CUSTOMERS P/O INFLUENCED BY: - CUSTOMER EXPECTATIONS - TECHNOLOGY - COMPETITION - SUPPLIER ROLES 3
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Session #7 PRODUCTS VS. SERVICES COMPONENTS IN PROVIDING PRODUCTS (GM AND A CAR) INCLUDE SUCH ACTIVITIES AS… DESIGN ENGINEERING TESTING MANUFACTURING QUALITY CONTROL DISTRIBUTION (DEALERSHIPS) COMPONENTS IN PROVIDING SERVICES (SOUTHWEST AIRLINES) INCLUDE SUCH ACTIVITIES AS… PILOTS CABIN CREW PLANE MAINTENANCE RESERVATIONS TICKETING GROUND FACILITIES PERSONNEL GATE PERSONNEL 4
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Session #7 GOALS OF PRODUCTION/OPERATIONS ARE TO
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This note was uploaded on 04/18/2008 for the course BUS 115 taught by Professor Laskowski during the Spring '08 term at SUNY Stony Brook.

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CLASS_7 - Session #7 PRODUCTION/OPERATIONS (P/O) WHAT DO...

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