MISTERM STUDY GUIDE - MISTERM STUDY GUIDE 1 9 steps of SCM...

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MISTERM STUDY GUIDE 1. 9 steps of SCM a. Raw materials – finding the right materials b. Materials management – provide unbroken chain of components for production to manufacture goods on time for customer base c. Demand planning/forecasting – using historical data and other data paired with statistical told to forecast demand d. Procurement – buying of goods and services e. Manufacturing – making of goods and services f. Warehousing – storage of materials, goods and services g. Logistics – managing the procurement, movement and storage of materials as they move along the chain h. Customer service – ensuring customer satisfaction i. Reverse logistics – reuse of products and materials 2. 9 goals of supply IPKMFSPAA a. Improve competitive positioning b. Provide uninterrupted flow of material and services require for the business to operate c. Keep inventory investment and loss at a minimum d. Maintain and improve quality e. Find or develop best in-class suppliers f. Standardize, when possible, items and services purchased and process used to procure them g. Purchase good and services at lowest total cost of ownership h. Achieve harmonious, productive internal relationships i.
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