Test-Bank-for-Operations-Management-6th-Edition-by-Reid

Test-Bank-for-Operations-Management-6th-Edition-by-Reid -...

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full file at File: ch02, Chapter 2: Operations Strategy and Competitiveness Multiple Choice 1. What are the two key components of the operations strategy of Federal Express? a) they own their own fleet of tractor trailers, and they use a sophisticated bar code technology b) they own their own fleet of tractor trailers, and they have a large warehouse in every state c) they own their own fleet of airplanes, and they have a large warehouse in every state d) they use a sophisticated bar code technology, and they have a large warehouse in every state e) they own their own fleet of airplanes, and they use a sophisticated bar code technology Ans: e Section Ref: The Role of Operations Strategy Level: Easy Bloom’s: Comprehension Learning Objective 1: Explain the role of operations strategy in the organization. AACSB: Analytic 2. Operational efficiency is: a) driving the business strategy b) ensuring the right tasks are performed c) decreasing the firm’s input requirements d) increasing the firm’s output e) performing operations tasks well Ans: e Section Ref: The Role of Operations Strategy Level: Easy Bloom’s: Knowledge Learning Objective 1: Explain the role of operations strategy in the organization. AACSB: Analytic 3. During the 1970s and 1980s, firms from which country provided the most serious competitive threat to U.S. companies? full file at
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full file at Level: Easy Bloom’s: Knowledge Learning Objective 1: Explain the role of operations strategy in the organization. AACSB: Analytic 4. The process of monitoring the external environment is called what? 5. Which of the following would not be considered a core competency that a company might have? 6. .Environmental scanning would not provide information on: a) sources of highly trained workers b) the firm’s internal inefficient distribution system c) opportunities and threats d) changes in information technology e) changes in global competition Ans: b Section Ref: Developing a Business Strategy full file at
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full file at Level: Easy Bloom’s: Comprehension Learning Objective 2: Explain how a business strategy is developed.
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