Untitled21 - Exam Name MULTIPLE CHOICE Choose the one...

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Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Tacit knowledge is knowledge that: A) Can be explained verbally B) Includes skill, intuition and experience C) Can be written down D) Can be codified 1) Answer: B Explanation: A) B) C) D) 2) Which country has the largest ecological footprint? A) USA B) China C) Netherlands D) India 2) Answer: A Explanation: A) B) C) D) 3) Total quality management is an essential element in ISO 9000. A) True B) False 3) Answer: B Explanation: A) B) 4) The three important management issues for operations managers dealing with their international network of operations are: 4) 5) In the Pakistan soccer - ball example, a company with a well known brand, such as Nike, had much to gain from improving the conditions of its suppliers. Why might a smaller company, providing cheaper non - branded products, have more difficulty with the type of improvements described in the example? 5) 1
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6) Which of the following types of operation need NOT consider the impact of new technologies on their operations? 6) 7) Ethical issues that arise in operations strategies normally do NOT affect which one of the following? A) Customer requirements B) Staff welfare C) Suppliers' policies D) Senior citizens' pensions E) The community 7) Answer: D Explanation: A) B) C) D) E) 8) Some ethical considerations of operations management decisions about process technology would NOT normally include: A) Staff safety B) Waste disposal C) Noise pollution D) Repetitive/alienating work E) Customer safety 8) Answer: E Explanation: A) B) C) D) E)
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