Chapter 13 REVIEW EXAM 2 - Organization Chapter 13 REVIEW...

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Organization Chapter 13 REVIEW Power is a function of ________. Dependence Which of the following statements is true regarding power ? If A has the capacity to influence the behavior of B, then A is said to have power over B. Which of the following is a differentiating factor between power and leadership? goal compatibility Which of the following is a feature of power? lack of goal compatibility between leaders and followers Which of the following is true with regard to leadership? It focuses on downward influence on followers. Research on power is likely to provide information on the most effective ________. tactics for gaining compliance of employees The two general groupings into which power may be categorized are ________. formal and personal ________ power is based on the fear of the negative results from failing to comply . Coercive In the last one week , May and Phyllis have been putting in extra hours at work so that the project assigned to them by their manager is completed well within time. Though the manager was due to assign two more people to this project, he had not done so. As a result, May and Phyllis, who were having to do double their routine workload, went and complained to the division manager. May was promptly suspended from work for complaining about her immediate supervisor. This represents the operation of ________ power. coercive ________ power represents the compliance that is achieved based on the ability to distribute positive benefits that others view as valuable. Reward As a regional sales officer , one of Brandon's job responsibilities is to process the yearly appraisal forms of his subordinates and provide them with increments, bonuses, or benefits based on their performance that year. This job responsibility directly reflects his ________. reward power Legitimate power is directly based on ________. structural position of the manager in the organization Which of the following statements is true regarding legitimate power ? Legitimate power is broader than the power to coerce and reward. Which of the following types of power can be categorized as personal power? referent ________ power is influence wielded as a result of proficiency, special skill, or knowledge. Expert At the PR firm where Gerald works , everyone considers him to be very good with his work and depends heavily on his knowledge to help the organization to solve its problems. Gerald is often seen teaching interns a simpler way to present an article, helping project managers with scheduling, and even the CEO often asks him for his opinion on important matter because of his experience and skill. Gerald's specialized knowledge depicts his ________. expert power ________ power is based on identification with a person who has desirable resources or personal traits. Referent Carl believes that he is lucky to be working under a manager like Mr. Parker conscientious, flexible and easy to work with. It was Mr. Parker who helped Carl learn the demands of the job, gave him opportunities to learn from the mistakes he made, and always provided sound advice. Mr. Parker, who has been in the field for over eighteen years,
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