ch11 - Chapter 11 Performance Evaluations Revisited A...

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CH AP T E R 1 1 Chapter 11 – Performance Evaluations Revisited: A Balanced Approach Performance Evaluation Revisited: A Balanced Approach Learning Objectives 1. Identify the desirable characteristics of performance measures. (Unit 11.1) 2. Explain how to use a balanced scorecard to improve an organization’s performance. (Unit 11.2) 3. Explain how to use benchmarking to improve an organization’s performance. (Unit 11.3) 4. Calculate delivery cycle time, manufacturing cycle time, and manufacturing cycle efficiency. (Appendix) Summary of End of Chapter Material Difficulty: E = Easy, M = Moderate, D = Difficult Bloom: K = Knowledge, C = Comprehension, AP = Application, AN = Analysis, S = Synthesis, E = Evaluation AACSB : A = Analytic, C = Communication, E = Ethics AICPA FN: DM = Decision modeling, RA = Risk Analysis, M = Measurement, R = Reporting, RS = Research, T = Technology AICPA PC: C = Communication, I = Interaction, L = Leadership, P = Professional demeanor, PM = Project Management, PS = Problem Solving and Decision Making, T = Technology IMA: BA = Business applications, BP = Budget Preparation, CM = Cost Management, DA = Decision Analysis, PM = Performance Measurement, R = Reporting, SP = Strategic Planning Item L. O. Difficulty Level Minutes to Complete Bloom’s Taxonomy AACSB AICPA FN AICPA PC IMA Ethics Coverage GUIDED UNIT PREPARATION Unit 11.1 1 1 M 10 K, C A M PS PM 2 1 M 3 C A M PS PM 3 1 E 6 K, C A M PS PM 4 1 E 2 K A M PS PM 5 1 M 4 K A M PS PM Unit 11.2 1 2 M 3 C A M PS PM 2 2 E 2 K A M PS PM 3 2 D 3 C A M PS PM 4 2 M 3 C A M PS PM 5 2 E 2 K A M PS PM 6 2 D 6 C A M PS PM Unit 11.3 1 3 E 3 K A M PS SP, PM 2 3 M 3 C A M PS SP, PM 3 3 E 2 K A M PS SP, PM 4 3 D 6 C A M PS SP, PM Appendix 1 4 E 2 K A M PS PM 2 4 M 3 C A M PS PM 3 4 E 2 K A M PS PM 4 4 M 4 C A M PS PM 5 4 M 2 K A M PS PM 6 4 M 3 C A M PS PM 11-1 ph ot o: © jsn yd er de sig n / iSt oc kp ho to
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Solutions for Davis & Davis, Managerial Accounting , 2 nd ed. Item L. O. Difficulty Level Minutes to Complete Bloom’s Taxonomy AACSB AICPA FN AICPA PC IMA Ethics Coverage EXERCISES 11-1 1 M 5-7 AP A DM PS PM 11-2 1 M 10-12 C A DM PS PM 11-3 1 M 10 AP, AN A DM PS PM 11-4 1 D 8-10 AP, AN A DM PS PM 11-5 2 E 8-10 C A DM PS PM 11-6 2 M 10-12 C A DM PS PM 11-7 2 D 10-12 C A DM PS PM 11-8 2 M 10-12 C A DM PS PM 11-9 1, 2 E 5 C A DM PS PM 11-10 3 E 8-10 AP, E A DM PS PM, SP 11-11 4 M 10 AP A DM PS PM, SP 11-12 4 M 4 AP A DM PS PM, SP 11-13 4 D 15 AP A DM PS PM PROBLEMS 11-14 1 D 10-15 C, AN A DM PS PM 11-15 2 D 20-25 AN A DM PS PM 11-16 1, 2 M 15-20 C A DM PS PM 11-17 1, 2 D 25-30 AP, AN A DM PS PM 11-18 4 D 25-30 AP, AN, E A DM PS PM C&C CONTINUING CASE 11-19 2 D 10-15 C, AN A DM PS PM CASES 11-20 1, 2 D 45-50 AP, AN, E A DM PS PM 11-2
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Chapter 11 – Performance Evaluations Revisited: A Balanced Approach SOLUTIONS TO QUESTIONS Unit 11.1 1. Lagging indicators are measures of outcomes that answer the questions “How did (fill in the blank) do?” and “What did (fill in the blank) achieve?” Their calculation “lags” the performance that is being measured, indicating whether a particular objective has or has not been met. Some examples of lagging indicators include net income, EVA, and market share.
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