Final Exam Notes - Week Four Lecture Notes This week you...

Info icon This preview shows pages 1–3. Sign up to view the full content.

This week, you need to read chapters 9 and 10 on teams and groups in organizations. While I recommend you review all the Text PPTs, here are the Text PPTs I particularly recommend this week. Chapter 9: 3, 4, 6, 8, 9, 10, 11, 12, 14, 19, 20, 21, 22, 23, 26, 27. Chapter 10: 2, 3, 4, 5, 6, 7, 10, 11, 12, 18 Chapter 9 discusses the most prominent properties related to group performance are role perception, norms, status differences, size of the group, and cohesiveness. Role perception and an employee’s performance evaluation are positively related. The degree of congruence between the employee’s and the boss’s perception of the employee’s job influences the degree to which the boss will judge that employee effective. An employee whose role perception fulfills the boss’s role expectations will receive a higher performance evaluation. Norms control behavior by establishing standards of right and wrong. The norms of a given group can help explain members’ behaviors for managers. When norms support high output, managers can expect markedly higher individual performance than when they aim to restrict output. Norms that support antisocial behavior increase the likelihood that individuals will engage in deviant workplace activities. Status inequities create frustration and can adversely influence productivity and willingness to remain with an organization. Incongruence is likely to reduce motivation and motivate a search for ways to bring about fairness (say, by taking another job). Because lower-status people tend to participate less in group discussions, groups with high status differences are likely to inhibit input from lower-status members and reduce their potential. The impact of size on a group’s performance depends on the type of task. Larger groups are more effective at fact-finding activities, smaller groups at action-taking tasks. Our knowledge of social loafing suggests that managers using larger groups should also provide measures of individual performance. Cohesiveness can influence a group’s level of productivity or not, depending on the group’s performance-related norms. Week Four Lecture Notes
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Satisfaction High congruence between a boss’s and an employee’s perception of the employee’s job correlates strongly with high employee satisfaction. Role conflict is associated with job-induced tension and job dissatisfaction. Most people prefer to communicate with others at their own status level or a higher one rather than with those below them. As a result, we should expect satisfaction to be greater among employees whose job minimizes interaction with individuals lower in status than themselves. The group size–satisfaction relationship is what we would intuitively expect: Larger groups are associated with lower satisfaction. As size increases, opportunities for participation and social interaction decrease, as does the ability of members to identify with the group’s accomplishments. At the same time, having more members also prompts
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.
  • Spring '14
  • ArthurE.Bailey
  • Management, Text PPTs

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern