BUSN311 U3 IP - SURVEYS AND POLLS 1 Ruth Perez American...

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SURVEYS AND POLLS 1 Ruth Perez American Intercontinental University BUSN311 – Quantitative Methods and Analysis April 10, 2016
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SURVEYS AND POLLS 2 Abstract I believe this project will allow me to have a better understanding of polls and surveys, its reflection and how it affects the population overall. Considering this will be the first time completing an assignment involving surveys and its function, I think this will be an interesting yet complex assignment.
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SURVEYS AND POLLS 3 Unit 3 Individual Project Introduction Based on this assignment, we will now have a better understanding of who, what, and why surveys are about. After carefully reviewing the instructions, I noticed I have participated in numerous surveys. That being; hospital and patient satisfaction, retail stores customer service, restaurants dining services and menu options, employee engagement, AIU courses (at the end of each course), and many more. Surveys have a major effect on their cause, whether that being for a positive or negative outcome. Entertainment survey from Newsstand (Proquest) Disney’s poll from Newsstand Proquest describes how employees from Disneyland are happy or unhappy about their salary, their management team and quality of customer service. There are a total of 10,294 employees and 7,000 participated in the Hay Group survey which is more than half the work force population and a reasonable amount of participants. Another survey was conducted for mangers and Vice Presidents in which only 30 were polled. 50% believe there has been a quality decline, 35% said quality had improved and 15% agreed it was about the same. I would say the majority of the staff members are very proud to work in Disneyland and that compared to other places their salary balances well with the benefits they receive. (Woodyard, C. (1994, Mar 02). The results from this survey can be used in numerous ways and it can support the employees and the customers that join Disneyland, it can also develop strategies for upper management and determine ways to help their employees.
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