Chapter _ 2 Diversity in Organizations

Chapter _ 2 Diversity in Organizations - 1 Diversity in...

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Diversity in Organizations BUS 107 Dr. Raj K. Singh 1
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Agenda 2 Explain the pervasive demographic changes occurring in the domestic and global marketplace and how corporations are responding. Explain how the definition of diversity has grown to recognize a broad spectrum of differences among employees, and appreciate the dividends of a diverse workforce. Explain the complex attitudes, opinions, and issues that employees bring to the workplace, including prejudice, discrimination, stereotypes, and ethnocentrism.
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Agenda (Continued) Explain the factors that affect women’s opportunities , including the glass ceiling, the opt-out trend, and the female advantage. Explain the five steps in developing cultural competence in the workplace. Describe how diversity initiatives and training programs help create a climate that values diversity. Explain how multicultural teams and employee network groups help organizations respond to the rapidly changing and complex workplace. 3
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Do You Know Your Biases? 4 As a manager, your day-to-day behavior will send signals about your biases and values.
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What is Diversity? Diversity represents all the ways we are different Laws provide the first basis for diversity: equal employment opportunity Laws based on historical discrimination against certain groups in our society: race, sex, color, religion, national origin, disability, etc. 5
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Why Value Diversity? Future workforce will have huge demographic variations Companies report competitive advantage as the key driver of diversity efforts Diverse markets require diverse operatives; organizations must know the markets they seek to serve 6
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The Changing Workplace 7 Diversity in the United States Aging Workforce Growth in Hispanic and Asian Workers Minority Purchasing Power Growth in Foreign-born Population Global Diversity The aging population is a global phenomenon Social and cultural differences are creating challenges The meaning of diversity differs around the world Global businesses have global customers, employees, suppliers, and stockholders
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