M8A1_Term_Paper - Running head M8A1 TERM PAPER TOXIC...

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Running head: M8A1: TERM PAPER: TOXIC MANAGEMENT AND ITS EFFECTS ON COMMUNICATION 1 Toxic Management and its Effects on Communication Antwaun A. Hill Excelsior College Business Communications BUS501 Dr. Terry Conry
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2 TOPIC Toxic Management and its Effects on Communication SYNOPSIS In contemporary organizations management is a very challenging task. This is due to the sheer complexity of everyday situations. The culture of an organization is ever changing, and the cultural environment is the responsibility of management. Throughout the recent history researchers have developed many theories regarding managing people. These theories cover a broad range of approaches, from an emphasis on authoritative to cooperative management. Some recognize interpersonal relationships between the manager and employee while others do not take them into account. Over the years, these theories have evolved as organizations became more complex. Today’s organization consists of many different forms of diversity, such as gender diversity, cultural diversity, age diversity, and educational diversity. To delve even further, as industries expand so does competition and the drive for quality. When competing for a top spot in an industry, ethical situations will likely arise. For a manager, managing all of these factors and people, while attempting to communicate effectively can be an extreme challenge. Those that are unable to manage these well may end up hurting the organization, rather than improving it. These types of managers are toxic. Toxic management is the combination of self-centered attitudes, motivations, and behaviors that lead to long-term and short-term negative effects on subordinates, organizations, and the organizational goals as a whole. Toxic management can be deadly and prolonged use of negative influence undermines employees will, initiative, and potential and destroys morale. This
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3 paper will examine management strategies, how they can become toxic, and how toxic management affect communication. Discussions “The culture of any organization is formulated and impacted by several variables. The most obvious variable is the 'manager' of the organization, whether that manager is a parent, CEO, pastor, or principal. All things flow from the head. The values of the manager of any organization are reflected in the culture of the organization.” (Bertrand, 2002) Kreitner & Kinicki (2013) state that an “organizational culture influences our behavior at work. When the manager of an organization understands the importance of their role and the impact they play on the organization’s culture and subordinates, they usually communicate well. A good manager provides purpose, direction, and guidance while operating to improve the organization, creating an ethical organizational culture. A positive organizational culture reinforces the core beliefs and behaviors that a manager desires while weakening the values and actions the manager rejects.
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