Chapter 11 Performance Evaluation Revisited A Balanced Approach

Chapter 11 Performance Evaluation Revisited A Balanced Approach

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Performance Evaluation Revisited: A Balanced Approach Thursday, April 14, 2016 22:58 Performance Measures Measures that can be determined only after something is finished are called lagging indicators of performance because their calculation "lags" when a particular objective that hasn't been met Leading indicators are when they're there to help predict a future result These provide managers with information they need to make sure they take timely and corrective action Financial measures are net income, earnings per share, and ROI and they're financial based information taken from accounting reports. They're quantitative and objective Nonfinancial measures are not based on accounting results and can be either qualitative or quantitative Qualitative are usually based on perceptions and feelings w/choosing the right performance measures the best ones need to relate to corporate strategy and are SMART S PECIFIC relates to the product M EASURED meaning that its complete and accurate A CTIONABLE something can be done to influence it's value R
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