Week 2 Paper Assignment - David Givens Health Care...

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David Givens Health Care Information Technology Management Instructor: Dr. Mountasser Kadrie Adoption and Implementation of Electronic Medical Records (EMRs)
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1 Electronic medical record (EMR) systems are health-related data, stored electronically, on individuals that is created, managed, and consulted by authorized medical staff within a health care organization. The overall benefits of these systems is said to include increased workflow, improvement to the quality of care a patient receives, as well as increased patient safety. While the virtues of applying one of these systems to an health care organization is deemed to be extremely beneficial, widespread use of them isn’t exactly taking off at a pace one would expect. In a recent survey only 4 percent of ambulatory physicians reported that they had a fully functioning electronic records systems with extensive medical history while 13 percent reported to having a basic system in place (DesRoches, Campebell, & Rao, 2008). If the positive effects of EMRs in health care have been made fully aware to the public, why is the adoption rate of these systems so low and why are their implementation being met by some resistance from medical staffs around the country? The following critique of a case study on this very topic will seek to shed some light on potential problems that may arise when integrating this type of system into an organization. Solutions to these problems will also be discussed. The case study for Zenith Internal Medicine, within our text, gives a perfect example of how a seemingly innocent acquisition and implementation of an EMR system can go awry fast. Zenith is somewhat of a large practice with multiple offices located in rural areas. They have 300 total employees that include 55 physicians. To improve with the times, the CEO decides to seek out an EMR system. After calling an executive friend at another hospital for advice, the CEO takes their recommendation and sets up a visit with EMR Solutions. After watching a brief demo the CEO signs a huge multi-year contract worth millions of dollars. After purchase the staff is informed of the change through an email before the weekend. They are told the system is going live in ten business days. The only training provided is a 30-minute tutorial. When the
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