Chpt 2 Glossary - repetitive Open systems systems that can...

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BU 1104 Glossary Chapter 2 Bureaucracy the exercise of control on the basis of knowledge, expertise or experience Closed systems systems that can sustain themselves without interacting with their environments Contingency approach holds that there are no universal management theories and that the most effective management theory or idea depends on the kinds of problems or situations that managers are facing at a particular time and place Gantt chart a graphical chart that shows which tasks must be completed at which times in order to complete a project or task Integrative conflict resolution an approach to dealing with conflict in which both parties deal with the conflict by indicating their preferences and then working together to find an alternative that meets the needs of both Motion study breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive
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Unformatted text preview: repetitive Open systems systems that can sustain themselves only by interacting with their environments, on which they depend for their survival Organisation a system of consciously coordinated activities or forces created by two or more people Rate buster a group member whose work pace is significantly faster than the normal pace in his or her group Scientific management thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job Soldiering when workers deliberately slow their pace or restrict their work outputs Subsystems smaller systems that operate within the context of a larger system Synergy Synergy when two or more subsystems can produce more working together than they can working apart System a set of interrelated elements or parts that function as a whole Time study timing how long it takes good workers to complete each part of their jobs...
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