BU 1104 SP 53 2015 Session 5 MCQ Practice Student Copy

BU 1104 SP 53 2015 Session 5 MCQ Practice Student Copy -...

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BU1104 Session 5 MCQ Quiz for Practice Based on Session 5 & Chapter 2 of textbook Answers will be provided by your tutor in the next tutorial CW/BU1104/1804 1. How did the Industrial Revolution change jobs and organisations? a. Managers realised the importance of synergistic tasks. b. Managers realised the importance of customer relations. c. Low-paid, unskilled workers running machines began to replace high-paid, skilled artisans. d. Skilled jobs were performed in homes rather than in factories. e. Managers learned to use delegation. 2. The goal of scientific management was to: a. make sure workers did not consider their work boring or repetitive b. decrease wages for individual workers c. eliminate conflict between workers and management d. find the one best way to perform each task e. find different ways to motivate workers 3. Which of the following is not part of the principles of scientific management? 4. Frank and Lillian Gilbreth are important to management because they: a. used motion studies to eliminate unnecessary or repetitive motions from the work process b. proved the effectiveness of nonfinancial motivators in convincing workers to strive for organisational goals c. realised how the principles of sociology applied to worker performance d. viewed the organisation as a system that influenced its environment and that was influenced by its environment e. identified the four functions managers perform
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