Chapter 8 REVIEW QUESTIONS 1-4 - Chapter 8 Employee...

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Chapter 8: Employee Behavior and Motivation REVIEW QUESTIONS 1-4 Page 216 1. Describe the psychological contract you currently have or have had in the past with an employer. If you have never worked, describe the psychological contract that you have with the instructor in this class. I worked for the county for almost 5 years; they provided me with job security, pay, great benefits and promotional opportunities. In return, they received an employee with dedication, best effort, loyalty, and competency. 2. Do you think that most people are relatively satisfied or dissatisfied with their work? What factors do you think most contribute to satisfaction or dissatisfaction? I would say it all depends on the person and the type of job they are doing. If you pursue a job you like I think you will be relatively satisfied. If you are working a job that you dislike than of course you are going to be dissatisfied. I think the work environment, management, pay and benefits are the type of factors that can contribute to satisfaction or
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Unformatted text preview: dissaTsfacTon of employees. 3. Compare and contrast the hierarchy of human needs with the two-factor theory of moTvaTon. ²he two are somewhat similar in that they both depict hierarchical needs, but Maslow describes Fve basic needs, while Herzberg describes two categories of needs. In both cases, lower-level needs must be saTsFed Frst. However, in Maslow’s model, when needs are met they cease to be moTvaTng, while in Herzberg’s model hygiene factors only a±ect moTvaTon in that they are absent or fail to meet expectaTons. 4. How can parTcipaTve management programs enhance employee saTsfacTon and moTvaTon? It encourages employees to o±er opinions and suggesTons on how they do their jobs and on how the Frm is operated. As a result of helping to shape the organizaTon’s goals, employees are more commi³ed to achieving them....
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  • Spring '14
  • Psychological Contract

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